Loyalty Program
The LOTTEDS Circle
Because loyalty deserves more than a thank-you note.
Every LOTTEDS purchase brings you closer to something better — exclusive perks, surprise gifts, and the kind of service that makes you feel like the only customer in the room. No points to calculate. No codes to remember. Just rewards that show up when you do.
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Every purchase counts toward your lifetime total. We track it automatically — no sign-up required beyond your order.
Unlock Your Tier
Cross a threshold and your perks activate instantly. Your status never expires — once you're in, you're in.
Enjoy the Benefits
Free shipping. Priority access. Surprise packages. And for our SVIP members: the kind of service that's usually reserved for private clients.
Your Tier, Your Rewards
- 30-day returns, no questions
- Free standard shipping over $150
- Full care guide with every order
- Polishing cloth included
- Everything in Standard
- Free express shipping upgrade
- Birthday 20% off code
- Early access to new collections
- Everything in Silver
- Free shipping on all orders
- Exclusive member discounts
- Surprise gift packages — unannounced, just because
- Everything in Gold
- 48-hour unconditional refund window
- Free replacements — no return needed
- Surprise gift packages — more frequent, more exclusive
- Personal styling concierge via email
🎁 The Surprise Gift Package
Gold and SVIP members periodically receive an unannounced package from us — no purchase necessary, no strings attached. It might be a limited-edition piece, an exclusive prototype, or a bestselling design in a finish not available to the public. We don't announce it. We don't promote it. We just send it. Because the best loyalty program is the one that feels like a friendship, not a transaction.
Questions About The Circle
How do I join The LOTTEDS Circle?
Automatically. Every time you make a purchase with the same email address, your lifetime total is tracked. There's no separate sign-up — you're in from your first order.
Do my rewards expire?
Never. Your tier status is lifetime. Once you reach Silver, Gold, or SVIP, you keep that status — even if you take a break from shopping.
How will I know when I've unlocked a new tier?
We'll email you. Quietly. No fanfare. Just a note letting you know what's new and what's now available to you.
What's in the surprise gift package?
That's the surprise. But we can tell you this: it's always real jewelry, never samples or coupons. Gold and SVIP members receive these periodically throughout the year.
Can I use my perks for gifts?
Absolutely. If you're buying a gift for someone else, your tier benefits apply. Want us to ship directly to the recipient with a note? We'll do that too.
Ready to Be Rewarded?
Every piece you love brings you closer to the next tier. Start your collection today.
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